The best library and leadership spaces I’ve ever been in involved epistemic inclusion. That is, inclusion related to knowledge. Specifically, uplifting and legitimising diverse and marginalised ways of knowing. Libraries have always been about information and knowledge. But we haven’t historically gotten our own influence right. The history of libraries holds a civilising legacy, often…
Category: Leadership
From inside the room: on efficiency, trust, and design as governance
A few years ago, I sat in on a leadership webinar about influencing. I found myself counting up which of the recommendations I’d actually find off-putting, despite their being positioned as rapport-building. From my perspective, it lacked the social and cultural nuances of other rooms I sat in. I was there, in the room, in…
Processes as stories: On struggle, meaning, and collective access
We tend to think about processes as the unglamorous part of our work. We struggle through the process to reach an outcome that matters. The outcome is what we tend to share and communicate. It’s the impact and story that we hope to headline. I’ve written a lot about processes over the last few years,…
Bury the lede and follow my lead: What we miss about access in leadership
“Access is a beginning, not an end point … accountability toward disability access means committing to cycles of success, failure, and (re)iteration. Put another way, access is a long-term commitment to do better” (Hamraie, 2016, p. 267). Two of the most common misconceptions I hear in leadership about disability and neurodivergence are that access and…


